COVID-19 support for UK sex workers

We want to let sex workers know that the NUM casework team are available to provide support during the COVID-19 pandemic, whether that’s just a listening ear or a request for information on resources available to sex workers at this time. Financial issues, health concerns and isolation will all be having a huge impact on the sex work community.

The casework team is available nationally for Covid-19 support Monday-Friday 1pm- 3pm on 0161 629 9861 or email

*NEW* NUM Online live chat service - Covid-19 support

We know from feedback and surveys that the sex work community is struggling financially, and this might mean people are struggling to buy food. We now have a dedicated online chat service where you can speak to a friendly NUM team member.  

NUM online chat is for people sex working in the UK and is available at the following times: 


During office hours:

Monday to Friday: 1-3pm

Out of office hours:

Tuesday evening: 6 - 8pm

Saturday morning 10 -12noon


This online service is completely anonymous and your chat history will not be saved. You will not be asked for identifying details during this chat. If you want to read more about NUM’s response to Covid-19, please click here:

If the above times are not suitable, or you need a food voucher urgently, you can contact our casework team during office hours. 

The NUM casework team is available nationally Monday-Friday 9am- 4pm on 0161 629 9861 or email We are here for you!

Here are some useful links that may assist you during this difficult time:

Check your eligibility for Universal credit online through this link 

Citizens advice has some very useful information around support and advice through the COVID-19 pandemic.

NUM's research and development team are currently providing webinars with tips, tricks and useful information during the pandemic. You can see our Youtube channel here